Rentec Direct vs DoorLoop: Property Management Software Comparison Guide
Choosing the right property management software can make or break the efficiency of your rental business. Two platforms that frequently come up in conversations are Rentec Direct and DoorLoop.
While both solutions promise to help landlords and property managers stay organized with accounting, communication, and tenant management, they take very different approaches. DoorLoop is a newer entrant that has made waves with sleek advertising and prolific marketing, whereas Rentec Direct has nearly twenty years of proven reliability, trusted by thousands of landlords across the country. By looking at how each platform handles pricing, features, and customer support, you can determine which one best supports your long-term success.
This property management software comparison guide will dive into the top features you need to consider when finding the best solution for your rental management needs.
- Pricing
- Features
- Customer Support
- Contracts and Flexibility
Let’s take a look at how Rentec Direct’s property management software compares to DoorLoop.
Want to learn more about different property management software programs? Check out: The Best Alternatives to Rentec Direct Property Management Software
Rentec Direct vs. Doorloop: Pricing
DoorLoop’s pricing starts at $79 per month for up to 20 units for their starter plan. It’s important to note what’s not included on this entry-level plan, like access to phone support for customer service help or accounting reports. Costs increase based on portfolio size, and most advanced features require upgrading to higher tiers.
To access free incoming ACH payments and priority support, clients must be on the premium plan, which starts at $229/mth for up to 20 units. While the entry-level price may look appealing, the add-on costs for features like integrations and some accounting tools can add up quickly.
Rentec Direct offers a more transparent pricing model that scales with your portfolio, whether you manage a single rental or thousands of units. Compared to DoorLoop, Rentec Direct starts at $50/mth for up to 20 units, and landlords have access to all features and support options. There are no hidden fees, and ACH rent payments are included for free. Rentec Direct’s pricing makes it easier to budget your monthly software expenses without worrying about unexpected charges.
Rentec Direct vs. Doorloop: Features
Accounting
A property management software’s accounting features are some of the most important tools a landlord will need to evaluate when choosing a program for their rental business.
Both Rentec Direct and DoorLoop are designed with property management accounting best practices. DoorLoop offers features like bank reconciliations, expense tracking, and QuickBooks integration. DoorLoop’s accounting tools and advanced reporting are limited to higher-tiered subscriptions.
Rentec Direct also provides a full general ledger accounting system built specifically for property management, with trust account compliance and detailed ledgers for tenants, properties, and owners. Rent payments, late fees, and convenience fees can be automated so you can easily manage late fees and have full transparency into the financial state of your portfolio.
Rentec’s reconciliation tools make it especially easy to track assets and liabilities in a way that supports audits and tax preparation.
Marketing
With an advanced subscription, DoorLoop allows users to syndicate listings to rental websites and offers customizable property marketing tools. Premium users can access a free property management website to promote their business and listings.
Every Rentec Direct client has access to all the included marketing features, like rental listing syndication, tenant lead tracking, and a free property management website. In addition, Rentec provides an AI-powered listing generator that helps landlords create professional-quality ads in minutes. This can make a big difference when filling vacancies quickly, particularly for managers overseeing multiple properties.
Portals and Mobile App
Both platforms provide portals for tenants and owners where they can pay rent, submit maintenance requests, and access documents. DoorLoop’s portals are accessed via a web browser. Rentec Direct provides a mobile app for their tenant and owner portals, giving their landlord and property manager clients a professional way to connect with their customers.
DoorLoop and Rentec Direct offer a mobile version of their software for users to access their software from any device through a native mobile app. A property management software mobile app is extremely valuable for property managers working in the field to check the status of their properties and manage workflow.
Beyond the tenant and owner mobile apps, Rentec Direct’s native mobile app offers full access to the platform, meaning you can handle accounting, communication, and reporting on the go just as easily as at your desk.
Reporting and Integrations
Property management software reports are essential because they give landlords and managers clear visibility into the financial health and performance of their properties, helping with accurate decision-making and compliance. Most platforms generate reports such as profit and loss statements, income and expense tracking, rent roll, tenant ledgers, and owner statements to keep everything organized and transparent
DoorLoop and Rentec Direct offer commonly used reports, like those mentioned above, as well as customizable reports based on the user's needs. Rentec Direct provides the option to automatically deliver owner reports to make reporting tasks easier for its clients.
Specialized reports for property portfolios and owners provide the most relevant data quickly and easily. All reports can be emailed, printed, or exported to PDF or Excel. Your data can also be downloaded and imported into QuickBooks to provide a familiar format for CPAs and bookkeepers when needed.
Premium users of DoorLoop have access to a Zapier integration, which unlocks functionality with a wide range of popular business applications, like Slack, Calendly, and Zoom. Other integrations include a native collaboration with TransUnion for tenant screening, Sure for renters insurance, and DocuSign for e-signatures.
Rentec Direct’s integrations include more than 20 popular use solutions in the rental industry, like Steadily for landlord insurance, RentReporters for tenant rent payment reporting, zInspector for property inspections, and DropBox Sign for e-signatures. Both DoorLoop and Rentec Direct offer a way to connect with QuickBooks for additional accounting functionality.
Rentec Direct vs. Doorloop: Customer Support
DoorLoop has gained attention in the property management software market partly because of its customer support. Unlike some competitors that only offer limited ticket-based systems, DoorLoop provides responsive service through phone, email, and live chat. This level of accessibility is a notable strength, particularly for busy landlords and property managers who need fast answers without waiting days for a response. DoorLoop offers priority support for this premium subscription level. DoorLoop also offers a help center with articles and resources, making it relatively easy for users to troubleshoot common questions on their own.
Rentec Direct, however, consistently sets the industry standard for customer service. Every client, regardless of portfolio size or subscription level, receives unlimited access to live, US-based support. When you call Rentec Direct, you always reach a real person, not a chatbot or outsourced call center. The company is proud of maintaining this model for nearly two decades, with thousands of landlords and managers praising the responsiveness and expertise of the support team. This hands-on approach saves landlords valuable time when urgent issues arise, ensuring they can resolve problems quickly and get back to managing their properties with confidence. Rentec Direct’s service-first philosophy is reflected in its 500+ five-star Google reviews, where customer support is one of the most frequently mentioned strengths.
Rentec Direct vs. Doorloop: Contracts and Flexibility
Both DoorLoop and Rentec Direct offer month-to-month contracts, giving landlords flexibility to cancel if their needs change. This makes both options more accessible than competitors that require annual commitments. Both software companies offer discounts for annual contracts, but contracts are not required for every user.
The difference lies in predictability: Rentec Direct has a long history of stable pricing and steady service, while DoorLoop is newer and still evolving its model.
Summary
DoorLoop is a modern property management platform known for its sleek design, solid accounting tools, and responsive support. Its CRM-style marketing features and user-friendly interface make it an appealing option for landlords who value a fresh, visually engaging experience.
Rentec Direct delivers a more comprehensive solution with transparent pricing, robust accounting, and unmatched customer support. As a debt-free, independent company, Rentec Direct is fully dedicated to serving clients rather than outside investors. For landlords and property managers seeking dependable technology, predictable costs, and real human support whenever it’s needed, Rentec Direct often proves to be a wise long-term investment.
Rentec Direct vs DoorLoop
Why Property Managers Choose Rentec Direct:
- Live, U.S.-based support for all clients, not just high-tier plans
- ACH payments are included at no extra cost
- Rent payment credit reporting built in to help tenants build credit and meet compliance needs
- Flexible pricing that works for portfolios from 1 to 10,000 units
- Reliable, easy-to-use interface designed for both landlords and tenants
Where Doorloop Stands Out:
- Modern, CRM-style marketing tools that appeal to growth-focused managers
- Integrations with Zapier for additional connections to other platforms
- Attractive design and user-friendly interface, especially for tenant-facing features
- Month-to-month contracts available with the option to cancel anytime
Final Thoughts: Which Software Is Right for You?
DoorLoop is a newer platform with a design and CRM features that some property managers will find appealing. But if predictable pricing, unlimited support, and a long track record of reliability matter most, Rentec Direct provides a more dependable and cost-effective choice for landlords and property managers.
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