Documents and Policies



Terms of Service
Our terms of service provide an explanation of the terms and conditions of using Rentec Direct's services.
Privacy Policy
Our privacy policy provides an explanation of how we collect, use, and protect your personal information.
DMCA Policy
Our DMCA policy discusses intellectual property rights and how we respect the intellectual property rights of others.
Legal Service

Serving Civil Subpoenas or Other Civil Requests on Rentec Direct LLC

When Rentec Direct LLC receives subpoenas or other civil requests for user data, we review them very carefully according to applicable state and federal laws. Unless disclosure is specifically prohibited by law, it is Rentec Direct’s policy to notify users before data is disclosed.

Rentec will not recognize out of state civil subpoenas or other civil requests which are not in compliance with the Oregon Rules of Civil Procedure, applicable Federal Rules of Civil Procedure or from authorities or courts which lack appropriate jurisdiction over Rentec Direct LLC. Rentec Direct LLC will only recognize court orders, subpoenas and similar out of state legal processes that are properly domesticated through appropriate Oregon state and federal courts.

Most data within Rentec Direct is only accessible to the account owner and is therefore not accessible by Rentec Direct. If a data request is submitted for data that Rentec Direct does have access to, a data processing and handling fee of $300 will be charged to the requesting party for up to two (2) hours of discovery. If the time involved is expected to exceed two hours, the requesting party will be notified and additional fees may apply. This fee is non-refundable and must be paid by certified funds before any data is released.

Serving Criminal Subpoenas or other Criminal Requests on Rentec Direct LLC

When Rentec Direct LLC receives subpoenas or other criminal requests for user data, we review them very carefully according to applicable state and federal laws. Unless disclosure is specifically prohibited by law, it is Rentec Direct’s policy to notify users before data is disclosed.

Rentec will not recognize out of state criminal subpoenas or other requests which are not in compliance with courts that lack appropriate jurisdiction over Rentec Direct LLC. Rentec will only recognize court orders, subpoenas and similar out of state legal processes that are properly domesticated through appropriate Oregon state and federal courts.

Service and Mailing Address

Rentec Direct LLC
ATTN: Legal
231 SW I St
Grants Pass, OR 97526-2814